Heat Pump Repair in Seattle

Serving Seattle Heat Pump Owners Since 1987: 24/7, Backed by Our Workmanship Guarantee

Heat pumps handle both heating and cooling, so when something goes wrong, the impact hits year-round. We’ve been repairing heat pump systems for Seattle homeowners since 1987, and we back every repair with a workmanship guarantee. Whether your system is a ducted heat pump or a ductless mini-split, our technicians know these systems inside and out and are available 24/7, including same-day and weekend appointments when you can’t wait.

We hold an A+ rating from the Better Business Bureau and have earned the Angie’s List Super Service Award 13 years in a row. We serve homeowners throughout Western Washington, from King County to Snohomish, Pierce, Kitsap, and Mason Counties.

What Sets Our Heat Pump Repair Service Apart

From the first call to the final inspection, our in-house customer service team coordinates every detail so nothing falls through the cracks. You’ll know where things stand. Our core values of honesty, integrity, and service aren’t marketing language. They shape how we communicate with you at every step.

Our technicians are knowledgeable on both older and current heat pump systems, and they treat your home with care. If financing makes more sense for your situation, we offer payment options to help you move forward without delay. For homeowners who want faster access when something fails, our maintenance membership includes priority scheduling so you’re not waiting at the back of the line.

Signs Your Heat Pump Needs Repair

Seattle’s mild, damp climate makes heat pumps a popular choice for year-round comfort, which also means a failing system gets noticed fast. Watch for these warning signs:

• Lukewarm or room-temperature air: The system is running but not conditioning the air in heating or cooling mode
• Unusual noises: Grinding, rattling, squealing, or banging from the indoor or outdoor unit
• Ice on the outdoor unit: Buildup outside of normal short defrost cycles
• Short cycling: The system turns on and off repeatedly without reaching the set temperature
• Spiking energy bills: A noticeable increase without any change in usage patterns
• System running constantly: The unit runs nonstop but can’t maintain the thermostat setting
• Refrigerant leaks or moisture: Visible around the indoor or outdoor unit
• Error codes or unresponsive controls: Ductless mini-split indoor unit displaying fault codes or not responding to the remote

Any of these symptoms can point to issues ranging from refrigerant problems to a faulty reversing valve: the component that switches the system between heating and cooling mode. A diagnostic visit gives you a clear picture before any repair work begins.

Repair or Replace: How to Make the Right Call

Age matters in this decision. Most heat pumps last around 15 years with regular maintenance, so a system approaching that mark deserves a harder look before you invest in a major repair. A useful benchmark: if the repair cost approaches 50% or more of what a new system would cost, replacement may make better long-term financial sense, especially since newer models can deliver higher efficiency ratings.

Every situation is different, though. Our energy consultants can walk you through the tradeoffs honestly, with a free, no-obligation estimate so you have real numbers to work with. We’re not here to push you toward the more expensive option. We’re here to help you make the choice that fits your home and your budget.